(408) 761-4912
903 Harriet Avenue
Campbell, CA 95008
email: star_seeking
domain: starshine.org
To apply my diverse skills and talents with Open Source software to make my workplace a productive environment every day.
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Operating Systems |
Linux, BSD, Solaris, Windows |
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Software |
X Windows, Apache and other web servers, Wikis, Sendmail, Postfix and other Email servers |
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Languages |
Perl, Python, Javascript, CSS, HTML, PHP |
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Network Management |
BIND and other DNS, IPSec, Security |
Consulting
1996 - present
Two-person consulting firm, advising local small and medium sized businesses and organizations on best opportunities for use of Open Source software and hybrid Open Source/commercial software solutions. Complete turnkey services, including evaluation, selection, installation, configuration, deployment, and training are provided to customers according to their needs. Also, a training provider to enterprise class businesses - prominent clients have included Cadence, XenSource, and LinuxCare.
Senior SQA Engineer
3/2006 - 12/2007
Responsible for a wide variety of duties both QA and development related, including developing software to inspect large datasets and validate, package, and deliver the data; visual inspection of data; release management; internal support; and verification of documentation as well as myriad other tasks as they came up.
Sr. Support Engineer-- Debian specialist
2/2000 - 11/2000
Front-line customer support, escalation support, and custom configuration of Debian and other Open Source software for a variety of high-profile customers and major accounts.
Systems Administrator
7/1998 - 3/1999
Supported a research group and their FreeBSD workstations as well as aiding Quality Assurance engineers testing their user interfaces from a Windows environment. Provided back-up support for Solaris system administrator at a remote site.
Various Positions
1/1995 - 1/1998
Positions held included Senior Technical Support Representative, Internal Training Specialist (troubleshooting and new Operating Systems), Sales Escalation for Technical Issues, Forum Manager (AOL On-Line Support Forum), Lead Technician (Saber/Brightworks Merge project), VIP support technician, QA and Release Engineering, Internal Webmaster, and Systems Administrator.
Internal Technical Specialist
10/1993-12/1994
Escalation point for cross-product issues, training, and documentation review of Symantec's Eugene, Oregon unit. Also considered a specialist in Windows-based scripting languages and regularly called upon to facilitate internal tools development and optimization.
Call Center Specialist
8/1992 - 8/1993
Regularly assigned to special projects and eventually promoted to Staff Statistician. In this later role, I was a member of a team comprised largely of management and vice presidents responsible for developing metrics, analytics, and tools to optimize staffing needs and planning resulting in significant savings to the company over a very short period of time.
Board of Directors 1998 - 2005
member since 1995
member since 1995
member since 1995
President, January 2007 to present
Board of Directors, 2006 to present
Active participant since 1998
Various conventions since 2002
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Member of Web Team, April 1999 to present
Member since 1995
Webmaster, January 1997 to 2003
Founding Member
Technical Editor, September, 2000 to May, 2006
Staff, May, 1998 to May, 2006